ok00 Terms and Conditions
Please read these terms carefully before using the ok00 platform. This document serves as a legally binding agreement between you and ok00.
Table of Contents
- General Provisions and Acceptance
- Account Registration and Eligibility
- Account Security and Responsibility
- Deposit and Withdrawal Policy
- Bonuses and Promotional Offers
- Betting and Gaming Rules
- Prohibited Activities
- Account Closure and Termination
- Privacy and Data Protection
- Responsible Gaming
- Limitation of Liability
- Dispute Resolution
- Changes to Terms
- Contact
1. General Provisions and Acceptance
By accessing, registering on, or using any service of the ok00 platform, you are considered to have fully read, understood, and accepted these terms and conditions. If you do not agree with any part of these terms, please refrain from using the ok00 platform.
These terms and conditions constitute a legally binding agreement between ok00 and the user of the platform. ok00 reserves the right to modify or update these terms at any time. Changes will take effect as soon as they are published on the website.
These terms and conditions are governed by the laws and regulations of Bangladesh. ok00 is a reliable and secure online entertainment platform, protected by SSL encryption technology.
2. Account Registration and Eligibility
2.1 Registration Eligibility
To open an account with ok00, you must meet the following conditions:
- You must be at least 21 (twenty-one) years of age.
- You must be capable of entering into a legally binding agreement.
- You may hold only one account in your own name.
- You must provide true, accurate, and complete information.
2.2 Registration Process
All information provided during registration must be truthful and accurate. If false information is provided, ok00 reserves the right to close the relevant account and forfeit the balance at any time.
ok00 may request additional documents at any time for identity verification (KYC) purposes. This may include a national identity card, birth registration certificate, or any other government-recognised identification document.
2.3 One Account Policy
Each individual may create only one account. If multiple accounts are created using the same device, IP address, or payment method, all associated accounts will be terminated and any bonuses will be forfeited.
3. Account Security and Responsibility
It is your responsibility to keep your ok00 account password and login details completely confidential. Avoid sharing your account information with anyone. If any unauthorised activity occurs on your account, notify the ok00 support team immediately.
To help keep your account secure, you can take the following steps:
- Use a strong and unique password.
- Change your password regularly.
- Avoid logging in from public or shared devices.
- Always log out after use.
ok00 will not be liable for any loss resulting from unauthorised third-party access to your account where such access was made possible by your own negligence.
4. Deposit and Withdrawal Policy
4.1 Accepted Payment Methods
ok00 currently supports the following payment methods: bKash, Nagad, Rocket, and Upay. All transactions are conducted in Bangladeshi Taka (BDT / ৳).
4.2 Deposit Limits
The minimum deposit amount is ৳300. The maximum deposit limit is set by ok00 and may change from time to time.
4.3 Withdrawal Limits and Timeframes
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 30 minutes to 3 hours.
4.4 Withdrawal Terms
- Withdrawal requests may only be made to the same payment method used for the deposit.
- Bonus balance cannot be withdrawn directly — the wagering requirement must be met first.
- In the case of suspicious transactions, ok00 reserves the right to suspend a withdrawal and conduct a verification review.
- ok00 follows Anti-Money Laundering (AML) policies to prevent financial fraud.
5. Bonuses and Promotional Offers
5.1 Welcome Bonus
New members at ok00 receive a 120% welcome bonus on their first deposit, up to a maximum of ৳5,000. A minimum deposit of ৳300 is required to qualify for this bonus.
5.2 Wagering Requirements
A 25x wagering requirement applies to all bonuses. This means winnings earned from a bonus can only be withdrawn after placing bets totalling 25 times the bonus amount.
5.3 General Bonus Terms
- Each bonus offer may be used only once.
- Once a bonus has been applied to an account, it cannot be withdrawn.
- ok00 reserves the right to modify, suspend, or cancel any bonus offer at any time.
- If ok00 suspects a breach of bonus terms, the bonus may be cancelled.
- VIP members receive additional benefits according to their tier — up to 0.3% weekly cashback at Bronze level, 0.5% at Silver level, and 0.8% at Gold level.
5.4 Promotional Offers
From time to time, ok00 runs special promotional offers, tournaments, and events. These offers carry their own terms and conditions, which are published on the ok00 website.
6. Betting and Gaming Rules
6.1 General Betting Rules
All bets placed on the ok00 platform are considered final and cannot be cancelled unless a technical error has occurred. ok00 reserves the right to void a bet and return the original stake in the event of a technical error.
6.2 Game Outcomes
All game outcomes are determined by a mechanically operated Random Number Generator (RNG). ok00 ensures that all games are conducted in a fair and verifiable manner.
6.3 Maximum Win Limits
ok00 reserves the right to set a maximum win amount per single bet or per single session. For details on maximum limits, please contact the ok00 support team.
6.4 Technical Issues
If a bet or game is interrupted due to a server outage, loss of internet connection, or any other technical issue, ok00 will review the state of that game and attempt to provide a fair resolution. However, ok00 is not responsible for a user's loss of internet connection.
7. Prohibited Activities
The following activities are strictly prohibited on the ok00 platform:
- Money laundering or conducting transactions using illegal funds.
- Attempting to hack the platform's systems or software.
- Placing bets using bots, automated software, or artificial intelligence.
- Stealing another user's identity or opening an account under a false identity.
- Abusing the bonus system or committing bonus fraud.
- Creating multiple accounts or using another person's account.
- Harassing or threatening other users of the platform.
- Placing bets on behalf of minors or using their accounts.
8. Account Closure and Termination
8.1 Closure by User
You may request the closure of your ok00 account at any time. To make a request, contact the support team via live chat or email. Any remaining balance must be withdrawn before the account is closed.
8.2 Termination by ok00
ok00 may temporarily suspend or permanently terminate an account in the following circumstances:
- A breach of any clause in these terms and conditions.
- Provision of false or misleading information.
- Failure to cooperate with identity verification.
- Involvement in fraudulent activities.
- Where required due to legal obligations.
8.3 Steps Following Account Termination
If your account is terminated by ok00, email [email protected] to find out the reason. Whether any valid balance (excluding bonuses) is eligible for return will be determined by ok00 following an investigation.
9. Privacy and Data Protection
ok00 treats the protection of your personal data as its highest priority. Full details of how your information is collected, stored, and used can be found on our Privacy Policy page.
ok00 does not sell your personal data to third parties. However, information may be disclosed when required by legal obligation or at the request of a regulatory authority.
All sensitive data is protected by SSL encryption technology and stored on secure servers.
10. Responsible Gaming
ok00 believes that gaming should be an enjoyable activity. We encourage our users to play responsibly. For more information, visit our Responsible Gaming page.
- Only individuals aged 21 or above may use this platform.
- Do not place bets beyond your means.
- Do not treat gaming as a source of income.
- Take advantage of the option to set your own deposit and betting limits.
- If you experience gaming-related problems, contact the support team — you can request a temporary suspension of your account.
11. Limitation of Liability
The ok00 platform is provided on an "as is" basis. ok00 does not take responsibility for the following:
- Issues caused by disruption to the user's internet connection.
- Incorrect information provided due to technical errors (however, steps will be taken to correct them).
- Delays in third-party payment processing.
- Loss caused by the user's own negligence.
If an incorrect winning amount is displayed due to a technical error, ok00 reserves the right to correct it, even if that incorrect amount has already been credited to the account.
12. Dispute Resolution
If any dispute arises between ok00 and a user, an attempt will first be made to resolve it through discussion.
12.1 Filing a Complaint
For any complaint or dispute, please email [email protected] with full details, or contact us through the website's 24/7 live chat. ok00 will attempt to respond as quickly as possible from the date the complaint is received.
12.2 Disputes Regarding Bet Outcomes
In the event of a dispute over a bet outcome, ok00's game server logs will be considered the final proof. ok00 will review its system logs to make a decision, and that decision will be final and binding.
13. Changes to Terms
ok00 reserves the right to change these terms and conditions at any time. Changes will take effect as soon as they are published on the website. For this reason, users are advised to visit this page regularly.
Continued use of the platform after updated terms have been published will be considered acceptance of the new terms by the user.
14. Contact
If you have any questions or comments about these terms and conditions, please contact the ok00 support team:
- Email: [email protected]
- Live Chat: Available directly on the website — support in Bengali, seven days a week, 24 hours a day.
To learn more about ok00, visit our About Us page. You are also advised to read our Responsible Gaming and Privacy Policy pages.
ok00 is committed to treating all its users with transparency and fairness. We believe a safe and reliable platform is the best approach in the long run.